Privacy Policy

1Scope of Operations

GenePath Diagnostics Inc. operates as a business-to-business (B2B) manufacturer and supplier of research reagents.

No Clinical Services
GenePath does not provide clinical diagnostic services in the United States.

No Patient Samples
GenePath does not process human samples submitted by patients in the United States.

No Patient Data Collection
GenePath does not collect, store, or process personal health information (PHI) or genetic test results from US individuals.

GenePath supplies reagents labeled For Research Use Only (RUO) and does not participate in clinical testing workflows.

2Information We Collect

Because our US operations are primarily B2B, we collect limited categories of information.

3How We Use Information

We use business information to:

• Process and fulfill product orders
• Provide technical support related to reagents
• Communicate regarding product specifications
• Provide order confirmations and shipping notifications
• Maintain records required for accounting, tax, export control, or regulatory compliance
• Share product updates, white papers, or technical information (subject to opt-out rights)

We do not use personal data for consumer profiling or behavioral advertising.

You may opt out of product updates and other marketing communications at any time using our Communication Opt-Out form.

4SMS / Text Messaging Communications

GenePath may communicate with customers and research partners via SMS or text messaging for business purposes, including:

• Order confirmations
• Shipping notifications
• Customer support responses
• Account or service communications

By providing your phone number and consenting to receive SMS communications, you agree to receive business-related messages from GenePath.

GenePath does not share SMS opt-in data or consent with third parties for marketing purposes.

5Data Sharing and Disclosure

GenePath does not sell personal or business contact information.

Information may be shared with:

• Logistics Providers: Shipping carriers and logistics partners (e.g., FedEx, UPS) for delivery of products.
• Technology Providers: Cloud infrastructure, payment processors, or IT service providers who assist in operating our business systems.
• Legal Authorities: Where required by applicable law, subpoena, court order, or regulatory requirement.

All such disclosures are limited to the minimum information necessary.

6Research Use Only (RUO) Disclaimer

All products sold by GenePath Diagnostics Inc. in the United States are labeled: For Research Use Only. Not for use in diagnostic procedures.

• GenePath does not provide medical advice, diagnostic interpretation, or clinical recommendations.
• Customers are solely responsible for ensuring their use of GenePath products complies with all applicable laws, regulations, and institutional policies.
• GenePath does not receive, collect, or store data generated by customers through the use of RUO products.

7Data Security

GenePath maintains commercially reasonable administrative, technical, and organizational safeguards to protect business and financial data.

Security measures may include:

• Secure hosting environments
• Access controls
• Encryption where appropriate
• Vendor security screening

Payment processing is handled through secure third-party payment providers. GenePath does not store full credit card numbers on internal systems. However, no method of electronic transmission or storage is completely secure. GenePath cannot guarantee absolute security.

8Data Retention

GenePath retains business records only for as long as necessary to:

• Fulfill orders
• Maintain accounting records
• Meet regulatory or tax obligations
• Resolve disputes or enforce agreements

After this period, data may be securely deleted or anonymized.

9Third-Party Links

Our website may contain links to third-party websites or resources. GenePath is not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of any external sites they visit.

10Limitation of Liability

To the fullest extent permitted by law, GenePath shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or reliance on information contained in this Privacy Policy.

Nothing in this Privacy Policy creates contractual rights or obligations beyond those required by applicable law.

11Changes to This Policy

GenePath may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised “Last Updated” date.

12Contact Information

For questions regarding this Privacy Policy or GenePath’s data practices, please contact:

To stop receiving communications from GenePath, please use our Communication Opt-Out form.